Chief Program Officer
The Chief Program Officer (“CPO”), reporting and accountable directly to the President, ensures that the LAS-ELC‘s programs reflect a model of long-term sustainability consistent with the organization’s mission. The CPO develops and oversees the goals, objectives and strategies to secure program sustainability; develops and communicates to program staff protocols and guidelines designed to enhance effectiveness and efficiencies in the delivery of services; and ensures that programmatic activities are aligned in anticipation of and in response to factors that may impact achievement of the organization’s mission. The CPO also participates in program delivery by maintaining his or her own docket of cases that are consistent with LAS-ELC’s mission and goals.
Following are the CPO’s broad areas of responsibility:
1. Develops and oversees the goals, objectives and strategies to secure program sustainability. The CPO is accountable to the President for developing and overseeing the effective implementation of the goals and strategies needed to maintain the long-term viability of the programmatic work and to optimize its impact.
- The execution of these responsibilities requires gathering input from and providing direction to the legal staff and Program Directors and working in close collaboration with the marketing and administration staff.
- Public Relations – In cooperation with Communications Manager and the President, represents LAS-ELC before the media, the legal community, judges, donors, foundations, governmental bodies and others.
- Motivation and Morale – Maintains a positive work environment that encourages teamwork, cooperation and collaboration between and among programs and departments.
2. Develops and communicates to program staff protocols, procedures and guidelines, drawing upon the recommendations that emerged from the sustainability process. Responsible for all aspects of practice management with the aim of maximizing integration among, efficiencies across, and collaboration between programs and projects in a manner that seeks to optimally deliver on the organization’s mission.
- Staffing and Professional Development – Mentors legal staff as appropriate. Assists HR in the recruitment and hiring of legal staff. Works with HR in creating career development initiatives including: Identifying, developing, and disseminating training opportunities; and managing the participation of legal staff in external conferences, workshops, seminars and other opportunities.
- Program and Litigation Support Staffing – Along with the CAO and HR Director, ensures that administrative and paralegal support is provided in an effective and efficient manner.
- Performance Management – Responsible for implementing a performance review process for legal staff including paralegals, and ensuring that it is carried out in a constructive manner.
- Policies and Records – Develops and implements, in conjunction with the CAO and others as applicable, policies, systems, and procedures for the maintenance of program-related metrics as necessary for foundation submissions, reports and donor appeals, and for the delivery of program services. Ensures that the guidelines, protocols and procedures are followed by attorneys and program staff.
3. Ensures that programmatic activities are aligned in anticipation of and in response to factors that may impact achievement of the organization’s mission.
- Communicates frequently with the President regarding all matters pertaining to programs including litigation, grant activities, and community engagement. Provides regular reports to the staff and Board that might include information about the work of the office, program related finances, management, and the implementation of sustainability strategies.
- In partnership with the President, keeps abreast of developments in the law and in areas that can inform the LAS-ELC’s work such as economic trends, employment and workforce data, new legislation, government initiatives, social science research and other areas in order to ensure that the organization is responsive to and on the cutting edge in addressing issues as they emerge.
- Works with the President and members of the Development staff on select fund development initiatives and activities.
4. Participates directly in program delivery by developing and maintaining his or her own docket of cases that are consistent with LAS-ELC’s mission and goals.
Authority: In partnership with the President, the CPO shall have the broad authority to carry out these duties and in so doing will afford significant weight to the views and opinions of senior staff attorneys in recognition of their substantive expertise.
Following are required abilities and attributes for the CPO position:
1. Highly effective litigator with substantial experience in all phases of litigation and a demonstrated commitment to social justice. Recognizes and supports the need to preserve LAS-ELC’s unique mission as a social justice non-profit legal organization.
2. Strategic and visionary attributes balanced with pragmatic approaches to support and enhance the organization’s sustainability efforts and new initiatives.
3. Experience in and commitment to managing a diverse staff by fostering effective internal communication, collaboration, and mutual respect.
4. Demonstrated experience and interest in coaching, guiding and mentoring attorneys at different levels of their career development, as appropriate.
5. Outstanding written and verbal communication skills; experience with and/or a strong willingness to work with the media, the legal community, sister organizations, and political and community leaders.
6. Proven ability to create and manage budgets, analyze and interpret billing data, and achieve sustainability objectives.
7. The skills to create partnerships with external entities to achieve mutual objectives. Ability to maintain long-term relationships with public agencies, community leaders and organizations, law firms and businesses, foundations, law schools, the courts, and donors.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position will remain open until filled. Submit a detailed cover letter with résumé, two legal writing samples, and three professional references to:
Chief Program Officer Search Committee
Legal Aid Society-Employment Law Center
180 Montgomery Street, Suite 600
San Francisco, CA 94104
The Legal Aid Society-Employment Law center is an equal employment opportunity employer and will not discriminate on the basis of race, color, religious creed, sex (including pregnancy), gender, national origin, ancestry, citizenship, age, medical condition including genetic characteristics, mental or physical disability, veteran status, marital status, sexual orientation, gender identity, (including transgender status), weight, height, linguistic characteristics (such as accent and limited English proficiency, where not substantially job-related), citizenship status, or any other basis prohibited by law. The Society also prohibits discrimination based on a perception that an individual has any of the characteristics of the protected classes of race, color, religious creed, national origin, ancestry, sex, age, mental disability, physical disability, medical condition, marital status, or sexual orientation, and further prohibits discrimination against an individual who is associated with a person who has, or is perceived to have, any of those characteristics. The LAS-ELC will also make reasonable accommodation for disabled applicants and employees, unless such accommodation would result in undue hardship. This policy applies to all aspects of employment, including recruitment, selection, advancement, compensation, training, discipline, and termination.